Quality Assurance

Our intricately designed jewellery is inspected for the finest quality by our team of expert quality controllers.

 

Our Quality

The most important factor that determines the quality of our piece of jewellery is the raw material from which it is made.
At Diosa, we work with Sterling silver (92.5%) which is bought from govt approved authorised dealers.
We use special Italian Anti Tarnish alloy for the exquisite finesse of our jewellery.

Our other raw materials used for Diosa’s jewellery collections include Gem Quality Semi Precious, Synthetic Stones and Swarovski Zirconia.
We offer a 3-year warranty for any kind of minor repairs and services if required.
We offer a 70% lifetime exchange value on our jewellery*

 

THE DIOSA PROMISE

On the production side we have a large family of artisans and managers who supervise the entire working processes from designing, procurement of raw material, manufacturing till the pieces are finished and ready for adornment.

Despite this thorough testing, we realize that occasional wear and tear may occur, and we are happy to repair any piece of jewellery that does not meet customer expectations. If a client brings in a jewellery item for repair, we do two things. First, and most obvious: we fix the item or exchange it, to ensure that the customer is happy. Second, and no less important: we document the problem and try to understand how it was caused, and how we can prevent it from happening again

Our intricately designed jewellery is quality inspected on following parameters by our team of quality controllers

Despite this thorough testing, we realize that occasional wear and tear may occur, and we are happy to repair any piece of jewellery that does not meet customer expectations. If a client brings in a jewellery item for repair, we do two things. First, and most obvious: we fix the item or exchange it, to ensure that the customer is happy. Second, and no less important: we document the problem and try to understand how it was caused, and how we can prevent it from happening again