Last Updated: August 18, 2026
At Diosa Paris, your privacy is as important to us as the craftsmanship behind every creation. We are committed to protecting your personal information and ensuring that your data is collected, processed, stored, and safeguarded responsibly.
This Privacy & Cookie Policy explains how Diosa Paris (“Diosa Paris”, “we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you visit www.diosajewels.com, create an account, make a purchase, subscribe to our communications, or otherwise interact with our Website and services.
By accessing or using our Website, you acknowledge that you have read, understood, and accepted this Privacy & Cookie Policy.
Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Telephone number
- Date of birth (where voluntarily provided)
- Account login details
- Purchase history
- Wishlist and saved items
- Customer service enquiries
Payment Information
Payments are processed securely through our authorised payment partners. For your security, Diosa Paris does not store complete credit or debit card details.
Technical Information
When you browse our Website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Language preferences
- Pages viewed
- Time spent on the Website
- Referring website
- Approximate geographic location
- Cookies and similar technologies
How We Use Your Information
The information we collect enables us to provide a seamless, secure, and personalised luxury shopping experience.
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Verify payments and prevent fraud
- Respond to enquiries and customer service requests
- Provide warranty, repairs, and after-sales support
- Process exchanges and returns
- Manage your online account
- Personalise your shopping experience
- Improve our Website, collections, and services
- Send order confirmations, dispatch notifications, and delivery updates
- Share information about new collections, exclusive launches, Maison news, and events (where you have chosen to receive marketing communications)
- Comply with legal and regulatory obligations
Marketing Communications
With your consent, we may send you communications relating to:
- New collections
- Exclusive launches
- Private events
- Editorial features
- Maison news
- Personalised recommendations
You may unsubscribe from marketing communications at any time by selecting the “Unsubscribe” link within our emails or by contacting our Customer Care team.
Sharing Your Information
Diosa Paris respects your privacy and does not sell your personal information.
Where necessary, we may share your information with carefully selected service providers who assist us in operating our business, including:
- Payment processing providers
- Courier and logistics partners
- Customer relationship management platforms
- Email and marketing providers
- Website analytics services
- Fraud prevention and payment verification providers
- Professional advisers where required by law
All third-party providers are required to process your information securely, confidentially, and solely for the services they perform on our behalf.
International Data Transfers
As an international luxury Maison, your personal information may be transferred to and processed in countries where our affiliates, authorised partners, or service providers operate.
Where required by applicable law, appropriate safeguards are implemented to ensure your information remains protected throughout such transfers.
Data Security
Protecting your personal information is fundamental to the way we operate.
We employ appropriate administrative, technical, and organisational safeguards designed to protect your information against unauthorised access, disclosure, alteration, misuse, or accidental loss.
Although no online system can guarantee absolute security, we continuously review and strengthen our security measures to help safeguard your information.
Data Retention
We retain your personal information only for as long as reasonably necessary to:
- Fulfil your orders
- Provide warranty and after-sales services
- Maintain accounting and legal records
- Resolve disputes
- Comply with applicable laws and regulatory requirements
Once your information is no longer required, it will be securely deleted or anonymised.
Your Privacy Rights
Depending on your country of residence and applicable privacy legislation, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Withdraw consent for marketing communications
- Request a copy of the personal information we hold about you
- Lodge a complaint with the relevant supervisory authority
To exercise any of these rights, please contact our Customer Care team.
Children’s Privacy
Our Website is intended for adults. We do not knowingly collect personal information from children under the age of 16 without appropriate parental or legal guardian consent.
If we become aware that personal information has been collected from a child without the appropriate consent, we will take reasonable steps to delete it promptly.
Third-Party Websites
Our Website may contain links to third-party websites, social media platforms, or services for your convenience.
These websites operate independently from Diosa Paris and maintain their own privacy practices. We encourage you to review their respective privacy policies before providing any personal information.
Diosa Paris accepts no responsibility for the privacy practices or content of third-party websites.
Cookie Policy
What Are Cookies?
Cookies are small text files placed on your computer, tablet, or mobile device when you visit our Website. They help improve functionality, remember your preferences, analyse Website performance, and personalise your browsing experience.
Types of Cookies We Use
Essential Cookies
Essential cookies are required for the Website to function correctly. They enable features including:
- Secure login
- Shopping bag functionality
- Checkout
- Fraud prevention
- Website security
These cookies cannot be disabled.
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting anonymous statistical information.
This enables us to improve Website performance, navigation, and the overall customer experience.
Functional Cookies
Functional cookies remember your preferences, including:
- Language
- Region
- Recently viewed products
- Saved shopping preferences
These cookies help create a more personalised browsing experience.
Marketing Cookies
Marketing cookies help us deliver more relevant advertising and measure the effectiveness of our marketing campaigns.
These cookies may be placed by trusted advertising and social media partners.
Managing Cookies
Most internet browsers allow you to manage, restrict, or disable cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality and performance of the Website, and some features may no longer operate as intended.
Changes to this Privacy & Cookie Policy
We may update this Privacy & Cookie Policy periodically to reflect changes in our business practices, technology, legal obligations, or regulatory requirements.
The latest version will always be published on www.diosajewels.com, together with the date on which it was last updated.
Contact Us
If you have any questions regarding this Privacy & Cookie Policy or how your personal information is handled, please contact our Customer Care team.
Diosa Paris Customer Care
Website: www.diosajewels.com
Email: care@diosajewels.com
You may also contact us through the Contact Us page available on our Website.
© 2026 Diosa Paris. All Rights Reserved.