FAQs

Frequently Asked Questions

DOES THE JEWELLERY HAVE ANY WARRANTY /GUARANTEE?

YES, DIOSA IS THE ONLY BRAND IN INDIA TO ISSUE AN ASSURANCE CERTIFICATE ON STERLING SILVER SWAROVSKI JEWELLERY,ALONG WITH A 3 YEAR WARRANTY FOR MINOR REPAIRS AND SERVICES.

HOW MUCH IS THE LIFE TIME EXCHANGE VALUE OFFERED ON DIOSA JEWELLERY?

70% EXCHANGE VALUE. FOR E.G. ON THE PURCHASE OF JEWELLERY WORTH RS. 10,000, AN EXCHANGE VALUE OF 70% IS OFFERED BY DEDUCTING 30% I.E. RS. 3000, AND FOR THE REMAINING RS. 7000, YOU CAN PURCHASE ANYTHING WORTH THAT VALUE.

WILL THE JEWELLERY GO BLACK AFTER SOMETIME?

ALL OUR JEWELLERY PIECES ARE COATED WITH A SPECIAL ANTI TARNISH SOLUTION USING STATE OF THE ART GERMAN TECHNOLOGY. WE CAN USE IT IN SEA WATER, PERFUMES. IT WILL NOT TARNISH .WE PROVIDE YOU AFTER SALES SERVICE, WHERE THE JEWELLERY IS REPOLISHED, SO IT SHINES AS NEW.

IS DIOSA JEWELLERY HANDCRAFTED?

YES, EVERY PIECE OF JEWELLERY FROM DIOSA IS DESIGNED BY DARSHAN AND HIS TEAM OF EXPERT CRAFTSMEN WHO HAVE PASSIONATELY DEDICATED MANY YEARS TO THIS FINE ART OF JEWELLERY MAKING.

WHY IS DIOSA JEWELLERY EXPENSIVE?

ALL OUR JEWELLERY PIECES ARE EXQUISITELY HANDCRAFTED AND MADE WITH SWAROVSKI ZIRCONIA AND STERLING SILVER. WE ARE THE ONLY BRAND IN INDIA TO ISSUE AN ASSURANCE CERTIFICATE ON STERLING SILVER SWAROVSKI JEWELLERY, ALONG WITH A 3 YEAR WARRANTY FOR MINOR REPAIRS AND SERVICES. WE OFFER 70% LIFETIME EXCHANGE ON ALL PURCHASES MADE FROM DIOSA, ALONG WITH 1 YEAR COMPLIMENTARY INSURANCE.

IS IT HALLMARKED?

YES, ALL OUR JEWELLERY IS BIS HALLMARKED AND 92.5% PURE.

WILL IT TARNISH?

DIOSA JEWELLERY WILL NOT TARNISH AS WE HAVE USED SPECIAL ITALIAN ANTI – TARNISH ALLOY FOR THE EXQUISITE FINESSE OF OUR JEWELLERY. MAKING IT MAINTENANCE FREE, RISK FREE AND STRESS FREE FOR EVERDAY USE AS WELL AS TRAVELLING (DESTINATION WEDDINGS)

WHAT MAKES SWAROVSKI ZIRCONIA SO SPECIAL?

GIA HAS CERTIFIED SWROVSKI CZ TO HAVE THE SAME BRILLIANCE AS REAL DIAMONDS. SWROVSKI CZ ARE CUT WITH THE SAME SPECIFICATIONS AND MEASUREMENTS USED FOR MANUFACTURING DIAMONDS AND HENCE THE APPEARANCE IS SIMILAR TO REAL JEWELLERY. EVERY SWAROVSKI CZ HAS A MICROSCOPIC ‘SWAROVSKI ZIRCONIA’ LASER ENGRAVED ON IT WHICH SPEAKS ABOUT SWAROVSKI QUALITY AND AUTHENTICITY.